Data protection declaration of the Institute for Rare Earths and Metals AG (ISE AG)

§ 1 Information about the collection of personal data

(1) In the following we inform about the collection of personal data when using our website. Personal data is all data that is personally available to you, eg. Name, address, e-mail addresses, user behavior.

(2) The person responsible in accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR) is

Institute for rare earths and metals AG

Furrengasse 21
CH-6004 Lucerne
Switzerland

[email protected]

Tel .: + 41 41 5 11 11 20

(3) When you contact us by e-mail or through a contact form, the information you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements.

 

(4) If we use contracted service providers for individual functions of our offer or if you wish to use your data for advertising purposes, we will inform you in detail below about the respective processes. In doing so, we also name the specified criteria for the storage duration.

 

(5) WhatsApp:

We use the WhatsApp instant messaging service to communicate with our customers and other third parties. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from gaining access to the communication content. However, WhatsApp receives access to metadata that arises in the course of the communication process (e.g. sender, recipient and time). We would also like to point out that WhatsApp, according to its own statements, shares personal data of its users with its US-based parent company Facebook. For more details on data processing, see WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

WhatsApp is used on the basis of our legitimate interest in communicating with customers, interested parties and other business and contractual partners as quickly and effectively as possible (Art. 6 Para. 1 S. 1 lit. f GDPR). If a corresponding consent was requested, the data processing takes place exclusively on the basis of the consent; this can be revoked at any time with effect for the future.

The communication content exchanged between and on WhatsApp remains with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

We have set up our WhatsApp accounts in such a way that there is no automatic data synchronization with the address book on the smartphones in use.

 

§ 2 your rights

(1) You have the following rights with respect to the personal data concerning you:

• Right to information,
• Right to correction or deletion,
• Right to restriction of processing,
• Right to object to processing,
• Right to data portability.

(2) You also have the right to complain to a data protection supervisory authority about any infringement of your rights in the processing of your personal data by us.

 

§ 3 collection of personal data when visiting our website

(1) If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data that is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR):

• The IP address
• Date and time of the request
• Time Zone Difference to Greenwich Mean Time (GMT)
• Content of the requirement (concrete page)
• Access Status / HTTP status code
• each transmitted amount of data
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software.

 

(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and by which the body that sets the cookie (here through us) receives certain information. Cookies can not run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

 

(3) Use of cookies:

1. a) Cookies

Our websites use cookies and similar technologies. Cookies are small text files that are stored by the Internet browser on the user's device. A cookie usually contains a characteristic character string that enables the browser to be clearly identified when the website is called up again.

Cookies are used to make the website more user-friendly, to optimize the functions and services of the website and to be able to provide you with content tailored to you.

The purpose of using technically necessary cookies is to enable and simplify the use of the website and the functions provided with it. Some functions of this website cannot be offered without the use of cookies.

The user data collected through technically necessary cookies will not be used to create user profiles.

In addition, with your separate consent, cookies can be used to provide external media such as films and maps, as well as to analyze how the website is used and other functions.

By changing the settings in your Internet browser, you can deactivate or restrict the use of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for the website, it may no longer be possible to use all the functions of the website to their full extent.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Paragraph 1 lit. If the person responsible fulfills a contractual obligation towards you with the respective function, the legal basis is Art. 6 Paragraph 1 lit. b GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes and for other non-technically necessary processing purposes is Article 6(1)(a) GDPR if the user has given their consent.

 

§ 4 Other features and offers of our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you will generally need to provide other personal information that we use to provide the service and for which the aforementioned data processing principles apply.

(2) In part, we use to process your data from external service providers. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly inspected.

(3) Insofar as our service providers or partners have their seat in a country outside the European Economic Area (EEA), we inform you about the consequences of this circumstance in the description of the offer.

(4) On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will only be passed on to third parties if and to the extent that this is necessary to fulfill our contractual obligations to you (Art. 6 Para. 1 S. 1 lit. b DSGVO).

 

§ 5 objection or revocation against the processing of your data

(1) If you have consented to the processing of your data, you can revoke it at any time. Such revocation affects the admissibility of the processing of your personal data after you have given it to us.

(2) To the extent that we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if, in particular, the processing is not required to fulfill a contract with you, which we present in the following description of the functions. In the event of any such disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing.

(3) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your objection to advertising using the contact details given above.

 

§ 6 Newsletter and e-mail dispatch

(1) With your consent, you can subscribe to our newsletter.

(2) We use the so-called double opt-in procedure to register for our newsletter. This means that after you have registered, we will send you an e-mail to the e-mail address provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to be able to clarify any possible misuse of your personal data.

(3) The only mandatory information for sending the newsletter is your e-mail address. Providing further, separately marked data is voluntary and is used to be able to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending the newsletter. The legal basis is Article 6 Paragraph 1 Clause 1 Letter a GDPR.

(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by sending a message to the contact details given in the imprint.

(5) We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. For the evaluations, we link the data mentioned in § 3 and the web beacons with your e-mail address and an individual ID. Links received in the newsletter also contain this ID. With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests. In doing so, we record when you read our newsletter, which links you click on in them and deduce your personal interests from this. We link this data to actions taken by you on our website.

You can object to this tracking at any time by clicking on the separate link provided in every e-mail or by informing us via another contact method. The information is stored as long as you have subscribed to the newsletter. After you unsubscribe, we store the data purely statistically and anonymously. Such tracking is also not possible if you have deactivated the display of images in your e-mail program by default. In this case, the newsletter will not be displayed to you in full and you may not be able to use all functions. If you display the images manually, the tracking mentioned above will take place.

The cookies are stored on the basis of Article 6 (1) (a) GDPR in conjunction with your consent.

We link this data to your Mailchimp account, The rocket science group LLC, 675 Ponce de Leon Ave. NE, Suite 5000, Atlanta, GA 30308, USA if you have registered for our newsletter and/or created a customer account.

 

§ 7 Web Analysis

For the needs-based design and optimization of this website, data is collected and stored by solutions and technologies from our partner Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, and usage profiles are created from this data using pseudonyms. However, this data is not merged with data about the bearer of the pseudonym. When using the technologies, cookies are stored locally. Visitors to this website can object to this data collection and storage at any time, including for the future.

The processing of your data is based on your consent in accordance with Article 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future.

Further information on data protection from Google Ireland ltd. can be found in the data protection declaration https://www.google.de/contact/impressum.html

This website uses the web analysis service Cloudflare, Country Hall The Riverside Building, Belvedere Road, London, SE1 7PB, Great Britain. Only anonymous usage data is recorded, aggregated, stored and transferred to usage profiles with pseudonyms. The legal basis is Article 6 Paragraph 1 Clause 1 Letter a GDPR in conjunction with your consent.

 

§ 8 Usage-Based Advertising Content

(1) We use "Google Ads" (formerly Google AdWords) on our website, a service provided by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as "Google"). Google Ads enables us to draw attention to our attractive offers with the help of advertising material on external websites. This enables us to determine how successful individual advertising measures are. These advertising media are delivered by Google via so-called "ad servers". We use so-called ad server cookies for this purpose, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Ads will store a cookie on your PC. These cookies usually lose their validity after 30 days. They are not intended to identify you personally. The following information is usually stored as analysis values ​​for this cookie: Unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the user no longer wishes to be addressed). These cookies enable Google to recognize your web browser. If a user visits certain pages of an Ads customer's website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. Each Ads customer is assigned a different cookie. This means that cookies cannot be tracked via the websites of Ads customers. We ourselves do not collect or process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the user based on this information. Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google through the use of Google Ads. As far as we know, Google receives the information that you have accessed the relevant part of our website or clicked on one of our advertisements. If you have a Google user account and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is a possibility that Google will find out and store your IP address.

We use Google Ads for marketing and optimization purposes, in particular to show you relevant and interesting ads, improve campaign performance reports and achieve a fair calculation of advertising costs. This is also our legitimate interest in the processing of the above data by the third-party provider. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all the functions of our website to their full extent. It is also possible to prevent the storage of cookies by setting your web browser so that cookies from the domain "www.googleadservices.com“ to be blocked (https://www.google.de/settings/ads). We would like to point out that this setting will be deleted if you delete your cookies. You can also use the link to display interest-based ads http://optout.aboutads.infodeactivate. We would like to point out that this setting will also be deleted if you delete your cookies.

Third Party Information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland

Further information on the use of data by Google, on setting and objection options as well as on data protection can be found on the following Google websites:

• Data protection statement: https://policies.google.com/privacy?hl=de&gl=de
• Google website statistics: https://services.google.com/sitestats/de.html

 

(2) We use "Google Dynamic Remarketing" on our website, a service provided by Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as "Google"). Google Dynamic Remarketing enables us to show you our advertisements when you continue to use the internet after you have visited our website. This is done using cookies stored in your browser, which are used by Google to record and evaluate your usage behavior when you visit various websites. In this way, Google can determine your previous visit to our website. According to Google, the data collected as part of remarketing is not merged with your personal data, which may be stored by Google. According to Google, pseudonymization is used in particular for remarketing.

We use Google Dynamic Remarketing for marketing and optimization purposes, in particular to show you relevant and interesting ads, improve campaign performance reports and achieve a fair calculation of advertising costs. This is also our legitimate interest in the processing of the above data by the third-party provider. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all the functions of our website to their full extent. It is also possible to prevent the storage of cookies by setting your web browser so that cookies from the domain "www.googleadservices.com“ to be blocked (https://www.google.de/settings/ads). We would like to point out that this setting will be deleted if you delete your cookies. You can also use the link to display interest-based ads http://optout.aboutads.info/?c=2&lang=EN deactivate. We would like to point out that this setting will also be deleted if you delete your cookies.

Third Party Information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland

Further information on the use of data by Google, on setting and objection options as well as on data protection can be found on the following Google websites:

• Data protection statement: https://policies.google.com/privacy?hl=de&gl=de
• Google website statistics: https://services.google.com/sitestats/de.html

 

(3) This website uses the visitor action pixel from Facebook to measure conversion. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the data collected is also transferred to the USA and other third countries.

These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.

The data collected is anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. This enables Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.

Facebook pixels are used on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Check out Facebook's privacy policy to learn more about protecting your privacy: https://de-de.facebook.com/about/privacy/.

You can also use the remarketing "Custom Audiences" feature in the Ads Settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen deactivate. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: <a href="http://www.youronlinechoices.com/de/praferenzmanagement/" target="_blank">http://www.youronlinechoices.com/de/praferenzmanagement/</a>. http://www.youronlinechoices.com/de/praferenzmanagement/.

 

§ 9 Social Media Social Media Plugins

Social media plugins are used on this website (e.g. Facebook, Twitter, Instagram).

The plugins can usually be identified by the respective social media logos. To ensure the privacy of this website, we only use these plugins together with the so-called "Shariff" solution. This application prevents the plugins integrated into this website from transferring data to the respective provider when the page is first entered.

Only when you activate the respective plugin by clicking the corresponding button, a direct connection to the server of the provider is established (consent). As soon as you activate the plugin, the respective provider receives the information that you have visited with your IP address of this website. If you are simultaneously logged into your respective social media account (eg Facebook), the respective provider can assign your visit to this website to your user account.

The activation of the plugin constitutes a consent within the meaning of Art. 6 para. 1 lit. a DSGVO. You can revoke this consent at any time with effect for the future.

Instagram plugin

Functions of the Instagram service are integrated on this website. These functions are offered by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

If you are logged into your Instagram account, you may click the Instagram button to link contents from this website to your Instagram profile. This enables Instagram to allocate your visit to this website to your user account. We have to point out that we as the provider of the website and its pages do not have any knowledge of the content of the data transferred and its use by Instagram.

The storage and analysis of the data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the greatest possible visibility in social media. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:https://www.facebook.com/legal/EU_data_transfer_addendum,https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.

For more information on this subject, please consult Instagram’s Data Privacy Declaration at: https://instagram.com/about/legal/privacy/.

 

§ 10 Payment Methods

The legal basis for processing payments is Article 6 Paragraph 1 Clause 1 Letter b) and, if you have given your consent, Letter a) GDPR.

(1) PayPal

The controller has integrated components from PayPal on this website. PayPal is an online payment service provider. Payments are made through so-called PayPal accounts, which are virtual private or business accounts. In addition, PayPal has the ability to process virtual payments through credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also takes on trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the data subject selects "PayPal" as the payment option during the ordering process in our online shop, the data of the data subject is automatically transmitted to PayPal. By selecting this payment option, a person agrees to the transmission of personal data required for payment processing.

The personal data transmitted to PayPal is usually a first name, last name, address, e-mail address, IP address, telephone number, mobile phone number or other data required for payment processing. For the execution of the purchase contract, also such personal data are necessary, which are in connection with the respective order.

The purpose of the transmission of the data is payment processing and fraud prevention. The controller will provide PayPal with personally identifiable information, in particular if there is a legitimate interest in the transfer. The personal data exchanged between PayPal and the controller may be transferred by PayPal to credit reporting agencies. This transmission aims at the identity and credit check.

PayPal may disclose personal information to affiliates and service providers or subcontractors, to the extent necessary to fulfill its contractual obligations or to process the data on behalf of.

The data subject has the option of withdrawing their consent to the handling of personal data from PayPal at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing. PayPal's applicable data protection regulations can be found at http://www.paypal.com/de/webapps/mpp/ua/privacy-full be accessed.

(2) Immediate transfer

On our website we offer, among other things, payment by means of “Sofortüberweisung”. The provider of this payment service is Multipayment, Waisenhausstrasse 74, 46117 Oberhausen, Germany

With the help of the "Sofortüberweisung" procedure, we receive a payment confirmation from Multipayment in real time and can immediately start fulfilling our obligations.

If you have decided to use the “Sofortüberweisung” payment method, send the PIN and a valid TAN to Multipayment, which they can use to log into your online banking account. After logging in, Multipayment automatically checks your account balance and carries out the transfer to us using the TAN you sent. It then immediately sends us a transaction confirmation. After logging in, your sales, the credit limit of the overdraft facility and the existence of other accounts and their balances are automatically checked.

In addition to the PIN and the TAN, the payment data you enter and data about yourself are also transmitted to Multipayment. Your personal data is your first and last name, address, telephone number(s), e-mail address, IP address and any other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent attempts at fraud.

Your data is transmitted to Multipayment on the basis of Article 6 Paragraph 1 Letter a GDPR (consent) and Article 6 Paragraph 1 Letter b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.

For details on payment with Sofortüberweisung see the following links: https://multipayment.de/contact

(5) Credit card payment via Multipayment

If you choose a payment method from the payment service provider Multipayment, the payment will be processed via the payment service provider Multipayment, to whom we will pass on the information you provided during the ordering process together with the information about your order in accordance with Article 6 (1) (b) GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Multipayment and only to the extent that it is necessary for this.

 

§ 11 Linked content / sharing functions

Our website contains links to our appearances on social networks as well as the possibility to share content from our website via social networks. As part of the provision of these functions, no personal data is collected until you use the corresponding function after logging in with the respective provider. The respective data protection declarations and data protection notices of the respective platform operators apply. We would like to point out that we are not responsible for data processing practices on third-party platforms outside our own sphere of influence.

 

Zug, April 01, 2022